Wellnest Aesthetic Lounge - Terms and Conditions

Welcome to Wellnest Aesthetic Lounge ("Wellnest," "we," "us," or "our"). By accessing or using our website (www.wellnestaestheticlounge.com), booking services, purchasing products, or communicating with us via text, phone, or email, you agree to the following Terms and Conditions ("Terms"). Please read these Terms carefully.

1. Acceptance of Terms

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Services

Wellnest Aesthetic Lounge provides aesthetic and medical spa services, including Botox, dermal fillers, facials, chemical peels, microneedling, hormone replacement therapy, IV therapy, and more. All services are provided by licensed medical professionals or licensed aestheticians.

2.1 Appointment Policy

All appointments must be scheduled through our website, by phone, or in person. We require at least 24 hours' notice for cancellations. Failure to provide sufficient notice may result in a cancellation fee.

2.2 Medical Consent

Certain services offered by Wellnest require medical consultation or consent. By booking a service, you agree to provide accurate medical history and consent to treatments as required by law.

3. Payments and Pricing

Prices for services and products are subject to change without notice. All services must be paid for at the time of the appointment unless otherwise specified. We accept various payment methods, including credit/debit cards and cash.

3.1 Refund Policy

We do not offer refunds on services rendered. For prepaid packages or products, refunds will be evaluated on a case-by-case basis. Unused services in prepaid packages may be credited towards future treatments.

4. Intellectual Property

All content, images, logos, and materials on this website are the intellectual property of Wellnest Aesthetic Lounge or its licensors. You may not copy, reproduce, or distribute any content without our express written permission.

5. Disclaimer of Liability

While we strive to ensure the accuracy and quality of our services, Wellnest Aesthetic Lounge makes no guarantees regarding the results or outcomes of any treatment. All services are provided "as is" without warranties of any kind.

To the fullest extent permitted by law, we disclaim all liability for any direct, indirect, or consequential damages arising out of the use or inability to use our services or products.

6. Third-Party Links

Our website may contain links to third-party websites or services. Wellnest Aesthetic Lounge is not responsible for the content or practices of these third-party websites.

7. Text Message (SMS) Communications and TCPA Compliance

By providing your phone number and opting in to receive communications from Wellnest Aesthetic Lounge, you consent to receiving text messages (SMS) and phone calls for appointment reminders, promotional offers, and other communications related to our services.

7.1 Consent to Contact

By opting in, you consent to receive text messages via an automatic telephone dialing system. Your consent is not a condition of purchase or services.

7.2 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Wellnest Aesthetic Lounge is not responsible for any fees or charges associated with receiving SMS communications.

7.3 Opt-Out

You may opt-out of receiving text messages at any time by replying "STOP" to any text message you receive from us. After opting out, you will receive one final message confirming your opt-out request. No further text messages will be sent unless you opt back in.

7.4 TCPA Compliance

Wellnest Aesthetic Lounge complies with the Telephone Consumer Protection Act (TCPA). We will not use autodialed or prerecorded messages without obtaining proper consent where required by law. By providing your phone number and opting in, you acknowledge and agree to receive communications in compliance with the TCPA.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the website or our services constitutes acceptance of any updated Terms.

10. Governing Law

These Terms are governed by the laws of the state of Texas. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in Austin, Texas.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Wellnest Aesthetic Lounge
Address: 5100 W US Hwy 290 Building 2, Suite 210, Austin, TX 78735
Phone: 512-297-2144
Email: hello@wellnestaesthetics.com